Managed Service Provider

What Is a Managed Service Provider?

A managed service provider (MSP) is a third-party company that manages and delivers IT (information technology) services to another organization. These services tend to be digital, remote, and ongoing—however, some MSPs offer in-person IT assistance, too.

What services do we offer?

  • Backup configuration, management, and installation
  • Remote IT system monitoring
  • Network monitoring
  • Patch management
  • IT infrastructure management
  • Network and server maintenance
  • Fix and remediation automation
  • Help desk
  • Engineering IT support

How to Choose the Best IT Service Provider?

Are you looking for an IT service provider to assist your company in growing? Do you find yourself sifting through a variety of services promoting themselves as "the best"? You're not the only one who feels this way! Here are some pointers to assist you in making the best decision.
The first question you may be asking yourself in order to pick the proper provider is, "What defines a good IT service provider?"

Let's take a look at why these criteria matter so much when it comes to selecting a service provider. When selecting a service that is the perfect fit for your company, keep the following in mind:

1- Experience 

2- Budget Planning

3- Proactive Maintenance and Reactive Support 

4- Reliable Support 

6- Company Culture 

7- Adaptability 

8- Help Desk and On-Site Support 

Benefits of a Managed Service Provider

Specialization: 
MSPs have large pools of talent with day-to-day experience handling IT services for a variety of industries and businesses.

Service-Level Agreement (SLA): 
Your MSP knows it needs to perform, or you might cut the contract. Employees tend to have a little more grace and less cutthroat repercussions.

Managed Budget: 
You know what you’re paying for when you hire an MSP—there aren’t any unexpected costs for staffing, training, certifications, or need on-site technology.

Flexibility: 
Replacing your MSP is easier than hiring and training a new member of your IT team. If you don’t like what you’re getting, you always have the flexibility to switch things up.

Scalable: 
Add or remove IT services quickly to match your evolving business needs.